apple configurator provisional enrollment failed

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Date: 12/12/2022

That is. Sugg. Apps requiring user affiliation (including the Company Portal app used for installing line-of-business apps) won't work. Only supported for Setup Assistant enrollment. When the iOS/iPadOS device finishes preparing, disconnect the USB cable. iPhone 5, iPhone 6 and iPad Pro. I cant even sign in to DEP in configurator. My PreStage enrolment has user authentication to an Active Directory, so when an AD account is used, e.g. If you want do any of the following, set Authenticate with Company Portal instead of Apple Setup Assistant to Yes. because when I login there,.. In the Microsoft Endpoint Manager admin center, choose Devices > iOS/iPadOS > iOS/iPadOS enrollment > Apple Configurator > Devices > Add. Apple may provide or recommend responses as a possible solution based on the information provided; every potential issue may involve several factors not detailed in the conversations captured in an electronic forum and Apple can therefore provide no guarantee as to the efficacy of any proposed solutions on the community forums. A Mac with Apple Configurator 2 installed . Devices should be at the Hello screen when you connect the device. In the Microsoft Endpoint Manager admin center, choose Devices > iOS/iPadOS > iOS/iPadOS enrollment > Apple Configurator. and it does NOT have a Key or Token so the Provisional Enrollment might be failing because no Key or Token ?.. The profile is added to the device. Transfer the file to a Mac computer running Apple Configurator to push directly as a management profile to iOS/iPadOS devices. An enrollment profile file is only valid for two weeks at which time you must re-create it. Did you get a resolutiion for the error? Well, I got mine to work. When you directly enroll iOS/iPadOS devices with Apple Configurator, you can enroll a device without acquiring the device's serial number. Options that can be added to the device appear in the drop-down list. One Identity Safeguard for Privileged Passwords, Starling Identity Analytics & Risk Intelligence, Hybrid Active Directory Security and Governance, Information Archiving & Storage Management, Storage Performance and Utilization Management, Must select 1 to 5 star rating above in order to send comments. Alternatively, you can manually connect the device to WiFi and the enrollment should automatically continue. 2022 Quest Software Inc. ALL RIGHTS RESERVED. Probable Cause. To continue, choose Next until the wizard is finished. Refunds. 2. Some research on the various strings in the error message only found some strings from the Setup Assistant binary that provided a possible error code "CLOUD_CONFIG_INVALID_DEVICE_ERROR", but I'm not able to come up with any reason as to why that would be showing up - as far as I'm aware, this isn't a fake Apple device, nor am I trying to enroll a non-Apple computer. EDIT: If only there was an option to add MacBook/iMacs to the DEP servers. All postings and use of the content on this site are subject to the, Additional information about Search by keywords or tags, Apple Developer Forums Participation Agreement. This error on Apple Configurator Provisional enrollment failed: device is already in Device Enrollment Program occurs when the device you are trying to enroll is already available in the ABM portal. Next you import this profile to Apple Configurator in the following procedure to define the Intune profile used by iOS/iPadOS devices. I couldn't see how adding wifi to the device would help as the device gets wiped in the activation process. IIRC, this error occurs if the iPad isn't already connected to Wi-Fi. Enrolling with Apple Configurator requires that you USB-connect each iOS/iPadOS device to a Mac computer to set up corporate enrollment. Sometimes I see this message in the Apple Configurator: "An unexpected error has occurred. Turn off the devices and distribute them to users. Assuming it's not functional yet. Provisional Enrollment failed. Submitting forms on the support site are temporary unavailable for schedule maintenance. Prepare the device with Apple Configurator by using the following steps: On a Mac computer, open Apple Configurator 2.0. Select an Enrollment profile to apply to the serial numbers you're importing. I see that as well. omissions and conduct of any third parties in connection with or related to your use of the site. 1-800-MY-APPLE, or, Sales and I believe it had something to do with me trying to enroll it in DEP with Configurator 2. Under Import Devices, browse to the csv file of serial numbers, and select Add. You have selected a product bundle. only. This has to be the worst "enrollment" process I have ever experienced. In the menu bar, choose Apple Configurator 2, and then choose Preferences. Learn more. Note: If Setup Assistant doesn't show the pairing pane on the iPhone or iPad you want to add, return to the Home Screen on your iPhone, then tap the Apple Configurator app again. Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support. Has anybody had any liuck with this new feature? Click again to stop watching or visit your profile/homepage to manage your watched threads. If the device was already registered with the Apple ID account, the device must be deleted from the Apple iCloud before starting the enrollment process. 2022 Quest Software Inc. ALL RIGHTS RESERVED. An SMTP server set up in Jamf Pro . Enroll with user affinity - Choose this option for devices that belong to users and that want to use the company portal for services like installing apps. If devices are not currently in Apple's Device Enrollment Program, please follow the steps for the Apple Configurator 2.5 - Manual Enrollment later in this guide. Required for direct enrollment. Use the profile name to define the enrollmentProfileName parameter to assign devices with this enrollment profile. The Company Portal app is not supported for directly enrolled devices. Apple_Configurator, User profile for user: Solution. Remember to add a Wi-Fi profile to Configurator2! My 2 cents of experience. The devices are now ready for corporate enrollment. You then import it into Apple Configurator on a Mac for deployment to devices. It now says Remote Management. [MCCloudConfigErrorDomain - 0x80EF (33007)]. 9. - IconDaemon Nov 6, 2018 at 15:34 1 It had been connected, I did get this error to stop though. Provisional Enrollment Failed. I had the same problem and i've tried anything in Apple Configurator and i've checked a lot of forum. The iOS device has no network connectivity and needs to be on WiFi or Cellular service for the enrollment to succeed. This method does not wipe the device. I've looked a lot around this issue and figured out it is only with few device and no matter what you do on the device, the error doesn't go away. any proposed solutions on the community forums. The current maximum for the list is 5,000 rows. Copy the Profile URL. Use the following steps to install the profile on the iOS/iPadOS device. Configurator is just a way to get the device setup in DEP. Confirm that the profile installation is listed, and check the iOS/iPadOS policy restrictions and installed apps. When attempting to enroll after finding the pairing animation in the viewfinder of the app, Configurator lists a green check on the history for the Mac but the MBP fails with the same Provisional Enrollment failure: M1 MBP from the Apple refurbished store into my ABM account using the Configurator 1.0 app released to the public. Then after trying to prepare manually with apple enrolment server it gets the Provisional Enrollment failed error Network communication error. So Having the same issue as everyone else, I found that the step listed here of "-> unticked the automate enrolment (I like to setup from the iPad for a true OTA config)." Open your Meraki Dashboard and go to Systems Manager > Manage > DEP. Feedback Ethernet connection, share WiFi settings from currently-connected network on iPhone, use known good configuration profile. Sorry for my english, I hope it will help you. In the Microsoft Endpoint Manager admin center, choose Devices > iOS/iPadOS > iOS/iPadOS enrollment > Apple Configurator > Devices > Add. For more information, see What is Microsoft Intune device management? Select the iOS/iPadOS devices you want to manage, and then choose Prepare. Thanks,NunoPymble Ladies College - Technical Support Officer". Terms of Use On the Supervise Devices pane, select the level of supervision, and then choose Next. The device must be affiliated with a user with Setup Assistant and can then access company data and email. [MCCloudConfigErrorDomain 0x80EF (33007)]. Apple Configurator 2 fails to apply blueprint with error "Failed to retrieve session info." I'm trying to apply a blueprint to an iPad Air (1st Gen) using Apple Configurator 2. CloudConfigurationErrorType = CloudConfigurationFatalError; USEnglishDescription = "Provisional Enrollment failed. For detailed Apple Configurator 2 requirements, see Requirements in . If you can't enroll a Mac using Automated Device Enrollment, your profile might have expired. Add the serial number in the left column, and the details in the right column. You can safely disregard a warning stating "server URL is not verified." When preparing an iOS device with Apple Configurator you receive the following error message: An unexpected error has occurred with "iPad". Use the file picker to select the .mobileconfig file that you exported from Intune, and then choose Add. However, I just came across an iPhone 6s (same as the other models that are already enrolled) that is giving me problems when trying to Prepare it in Configurator. The Quest Software Portal no longer supports IE8, 9, & 10 and it is recommended to upgrade your browser to the latest version of Internet Explorer or Chrome. Sounds like a partially-enrolled device but stuck in a halfway point. The cloud configuration server is unavailable or busy. I may be missing something here but sounds like it's still a issue or not enabled just yet. On the Configure iOS/iPadOS Setup Assistant pane, choose the steps to be presented to the user, and then choose Prepare. It gets to the stage (2 or 3) and then gives the following: Provisional Enrollment failed. This has worked pretty well for me. The cloud configuration server is unavailable or busy. I find it REALLY upsetting though that it creates a new Server in the portal specific to configurator and I have to now manually watch and move serial numbers to my default server. (Apologies for the long post). Description. If prompted, authenticate to update trust settings. Provisional Enrollment failed. I never see that screen. Provisional Enrollment Failed. Choose Profiles. Enroll without User Affinity - Choose this option for devices unaffiliated with a single user. Issue adding devices manually to ADE via Apple Configurator 2 We generally purchase devices via the ADE program and we do not have to add devices manually via Apple Configurator 2. Under Create Enrollment Profile, on the Basics tab, type a Name and Description for the profile for administrative purposes. On the Enroll in MDM Server pane, select the server name you created, and then choose Next. The cloud configuration server is unavailable or busy. [MCCloudConfigErrorDomain - 0x80EF. Profile Installation Failed. These settings are applied only once. On the Create an Organization pane, choose the Organization or create a new organization, and then choose Next. A device enrollment profile defines the settings applied during enrollment. a student account, it gets assigned to the iPad record in Jamf along with Department, Job Position, Building info etc, which triggers all the Apps and configuration profiles that has been scoped to the Department/Smart Group. The Apple Configurator User Guide provides a full overview of the Apple Configurator application.. For all purchases of macOS devices, other than the Apple at Work program, there wasn't a way to leverage Automated Device Enrollment and all of its benefits for the most "touch-less" and granular management experience. Your Request will be reviewed by our technical reviewer team and, if approved, will be added as a Topic in our Knowledgebase. Again, I'm following all the same steps and profiles that have previously worked with other iPhones that have successfully enrolled/etc. Distribute devices. The error message: An unexpected error has occurred with "iPad". Do one of the following: Remove a payload: Select this option, then click Remove Payload in the upper-right corner of the payload settings pane. Youve stopped watching this thread and will no longer receive emails when theres activity. First thing I had to fix was my wireless. Provisional Enrollment Failed, is received when preparing an iOS device with Apple Configurator. Failed to verify baa cert. For all other iPad it goes on without any issue. You can then add it in Apple Configurator to define the Intune profile used by iOS/iPadOS devices. I added a profile to a network that we use here that goes right to the internet without any firewall rules. . I have replicated this issue on every iOS device I have tried. Whilst attempting to enroll Mac in Apple Business Manager through the Hexnode portal, there are a few common errors one is liable to come across. If the device is Unsupervised, the installation requires acceptance on the device. Privacy. [MCCloudConfigErrorDomain - 0x80EF(33007)] . Watching the Apple Developer video for device configuration, there's supposed to be a screen that appears on the iPad called "Remote Management". You can also name the device for identification purposes before Intune captures the device name during enrollment. [MCCloudConfigErrorDomain - 0x80EF (33007)] - YouTube 0:00 / 1:28 Apple: Provisional Enrollment Failed. Learn more about Azure Active Directory dynamic groups. Create a two-column, comma-separated value (.csv) list without a header. Someone in Jamfnation posted this (which is how I got it to work for me): " Updated/Restored iPads to iOS 11 -- a prerequisite action for adding to DEP. -> Click on the blue 'download' link next to the device type and quantity added which downloads a csv file. Provisional Enrollment failed' The cloud configuration for this device is invalid. Hoping someone might be able to help with some more information or background on what's going on: I'm trying to enroll a recently-purchased (~1 week?) When Enroll with user affinity is selected, make sure that the device is affiliated with a user with Setup Assistant within the first 24 hours of the device being enrolled. When attempting to enroll after finding the pairing animation in the viewfinder of the app, Configurator lists a green check on the history for the Mac but the MBP fails with the same Provisional Enrollment failure: Desc : Provisional Enrollment failed. Can you please select the individual product for us to better serve your request.*. DLXQPCWVGHMJ,device details. A Mac with Apple Configurator 2 installed . There is not a technical support engineer currently available to respond to your chat. You can assign an enrollment profile when you import iOS/iPadOS serial numbers for Apple Configurator enrollment. If you want the new serial number details to overwrite any existing details, choose Overwrite details for existing identifiers. The following articles may solve your issue based on your description. [MCCloudConfigErrorDomain - 0x80EF (33007)] I too just updated to latest Apple Configurator 2.5 (3F60) .. and also getting the same "Provisional Enrollment Error". Why would it not just assign them to my specificed default DEP server!?!? Intune supports the enrollment of iOS/iPadOS devices using Apple Configurator running on a Mac computer. See Solution 244694 for more info. When users turn on their devices, Setup Assistant starts. To deploy devices using manual enrollment and a dynamic enrollment URL, you need: Jamf Pro 9.96 or later . Connect the iOS/iPadOS mobile devices to the Mac computer with a USB adapter. The prompt error appears as "Unable to activate [Device name]". Check if the device is available in the server titled Devices Added by Apple Configurator 2 or is assigned to a different server in the ABM portal. The iOS/iPadOS device is now enrolled in Intune and managed. Choose Next. If I connect the iPAD to the wifi, and retry to enrolling it, it work. These are not supported when authenticating with Apple Setup Assistant. What is Microsoft Intune device management? Apple disclaims any and all liability for the acts, What is the oldest device we can manually add to DEP? iOS devices supported by Apple Configurator 2 . In a text editor, the .csv list looks like this: F7TLWCLBX196,device details Desc. Add a payload: Select this option in the list on the left, then edit the settings. When the device reboots the Wi-Fi profile will be installed to communicate with the configuration server. Apple may provide or recommend responses as a possible solution based on the information For prompt service please submit a request using our service request form. "An expected error has occured with IPhone provisional enrollment failed If you want the new serial number details to overwrite any existing details, choose Overwrite details for existing identifiers. -jason. : The cloud configuration service could not verify the identity of this device. : The cloud configuration service could not verify the identity of this device. When I setup my server details it says it cannot verify my enrolment server. I sign in to authenticate, get the veri code for 2 factor, then fails. The cloud configuration for this device is invalid". provided; every potential issue may involve several factors not detailed in the conversations "; Revive and restore from a freshly downloaded macOS 12.1 IPSW, Tested on multiple networks: iPhone hotspot, residential network without DPI, corporate network without DPI, Switched from my home DNS server to Google public. Users do not see these details. M1 MBP from the Apple refurbished store into my ABM account using the Configurator 1.0 app released to the public. For User Affinity, choose whether devices with this profile must enroll with or without an assigned user. Learn how to find an iOS/iPadOS device serial number. I decided to just skip all that, and the error subsided. The scenario: When following the steps in this document (Enroll iOS devices with Apple Configurator) for Setup Assistant enrollment, you get "Invalid Profile: The configuration for your iPad/iPhone could not be downloaded from [Your Organization Name]" error after accepting "Apply configuration" on the device. On the Prepare iOS/iPadOS Device pane, select Manual, and then choose Next. In ASM, go to MDM Server -> Devices added by Apple Configurator 2, In Jamf Pro, go to Mobile Devices and then PreStage Enrolment. User affinity requires WS-Trust 1.3 Username/Mixed endpoint. [MCCloudConfigErrorDomain - 0x80EF (33007)] I've done a few Google searches on it, but am still coming up short on answers. You needto create a Wi-Fi configuration profile within Apple Configurator that will connect the device to your Wi-Fi. While trying to prepare the device with Apple Configurator and moving it to Apple Business Manager, I am getting the following errors: "Configurator requires user interaction to install the profile "Wifi" on "IPhone" because it is not supervised". Devices configured with user affinity can install and run the Company Portal app to download apps and manage devices. All postings and use of the content on this site are subject to the. On the iOS/iPadOS device, open Settings and go to General > Device Management > Management Profile. When attempting to apply a blueprint in Apple Configurator, I'm receiving this error message. Click continue to be directed to the correct support content and assistance for *product*. Or is this just limited/ controlled by the devices that will allow the installation of iOS 11. For information about enrolling macOS devices via direct enrollment with Apple Configurator, see Use Direct Enrollment for macOS devices. If you continue in IE8, 9, or 10 you will not be able to take full advantage of all our great self service features. Under Direct enrollment, choose Download profile, and save the file. Click again to start watching. If you need immediate assistance please contact technical support. Update: Enterprise Support was able to get on a call and provide information from Engineering, indicating that they see the device inside of DEP but somehow "also not associated with your organization." Are there new ports that need to be opened for this? Request a topic for a future Knowledge Base Article. [MCCloudConfigErrorDomain - 0x80EF . Enter the Host name or URL and enrollment URL for the MDM server under Setup Assistant enrollment for iOS/iPadOS devices with Microsoft Intune. Choose Next. Apple Configurator 2.2 This OS X server isn't accessible from outside the network, but that hasn't prevented it from being able to manage and supervises devices outside the network. Follow these steps to create an enrollment profile to enroll iOS/iPadOS devices with Apple Configurator. [MCCloudConfigErrorDomain - 0x80EF (33007)] I've done a few Google searches on it, but am still coming up short on answers. Again, I'm following all the same steps and profiles that have previously worked with other iPhones that have successfully enrolled/etc. Solution. In the preferences pane, select Servers and choose the plus symbol (+) to launch the MDM Server wizard. BUT when I click edit on the newly added server, it has a list of certificates so it DID find something. On a Mac computer, open Apple Configurator 2. Generally, you specify the Wi-Fi SSID, WPA2 security and Wi-Fi password. Select an Enrollment profile to apply to the serial numbers you're importing. Devices are reset to factory configurations during the enrollment process. Policy restrictions and apps might take up to 10 minutes to appear on the device. was the real key. Provisional Enrollment failed. In the Microsoft Endpoint Manager admin center, choose Devices > iOS/iPadOS > iOS/iPadOS enrollment > Apple Configurator > Profiles > choose the profile to export > Export Profile. If you chose Enroll with User Affinity, you have the option to let users authenticate with Company Portal instead of the Apple Setup Assistant. However, I just came across an iPhone 6s (same as the other models that are already enrolled) that is giving me problems when trying to Prepare it in Configurator. For questions about Apple Configurator, a macOS program which lets you manage a large number of iPad, iPhone, iPod touch, and Apple TV devices owned by your company, school or another organization. I'm working with Enterprise Support, but I'm worried that a resolution won't be anytime soon, as the escalation questions that I was asked to provided were all specific to Configurator 2 on macOS. The cloud configuration server is unavailable or busy. Apple disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. 1. So I picked up the iPad after the failed enrollment by the Apple Configurator, tapped on Setup Manually, then joined my wifi and boom! If the configuration profile is signed, choose File > Unsign Profile. We apologize for the inconvenience. In Apple Configurator , choose File > Open, then locate the configuration profile on your Mac.. Close Photos, iTunes, and other apps that open for the device when the device is detected. Nov 18, 2022 12:47 PM in response to Apple_Configurator, https://apple.stackexchange.com/questions/341848/provisional-enrollment-failed-mccloudconfigerrordomain-0x80ef-33007, User profile for user: until now! You can enroll devices into Intune with Apple Configurator in two ways: Apple Configurator enrollment methods can't be used with the device enrollment manager. Use this for devices that perform tasks without accessing local user data. This error on Apple Configurator Provisional enrollment failed: device is already in Device Enrollment Program occurs when the device you are trying to enroll is already available in the ABM portal. You can also assign profiles from two places in the Azure portal: After you create the profile and assign serial numbers, you must export the profile from Intune as a URL. Apple: Provisional Enrollment Failed. The device must have already completed the Setup Assistant and be ready to use. Otherwise enrollment might fail, and a factory reset will be needed to enroll the device. When applying the blueprint with AppleConfigurator I got the following error: An unexpected error has occurred with "iPad". Connect the iOS/iPadOS device to the Mac computer with a USB cord. Provisional Enrollment Failed, is received when preparing an iOS device with Apple Configurator. If enrollment entails app deployments, the device should have an Apple ID set up because the app deployment requires that you have an Apple ID signed in for the App Store. You can find online support help for Quest *product* on an affiliate support site. I just updated configurator 2 and got this message. [MCCloudConfigErrorDomain 0x80EF (33007)], As of 9-15-17 and Apple Configurator Version 2.5 (3F34). Apple has released a new Apple Configurator app on iOS. As a best practice, reset the device and turn it on. Apple Support advised me to wait until iOS 11 Beta 5 as there were some DEP changes but I've tried iOS 11 Beta 8 and configurator 2.5 beta 4 with no luck. captured in an electronic forum and Apple can therefore provide no guarantee as to the efficacy of I finally found that, after you reinitiliaze the iPAD, if the iPAD is not connected on the wifi and I try to enrolling it manually, i had the error 0x80EF. Device serial numbers (Setup Assistant enrollment only), prompt users who need to change their password when they first sign in, prompt users to reset their expired passwords during enrollment, Filter to find device serial numbers you want to assign to the profile, select the devices, and then choose. Check if the device is available in the server titled Devices Added by Apple Configurator 2 or is assigned to a different server in the ABM portal. Checkmark the devices you want to assign DEP settings. Recently, when trying to manually add devices to our MDM solution via Apple Configurator 2 I started getting the following error: "Provisional Enrollment Failed. Provide the Device Passcode or Apple ID, if necessary. Manage Intune-enrolled devices by using the device management actions and features available in the Microsoft Endpoint Manager admin center. More info about Internet Explorer and Microsoft Edge, how to find an iOS/iPadOS device serial number. This site contains user submitted content, comments and opinions and is for informational purposes You can use this Name field to create a dynamic group in Azure Active Directory. There was no need to create a WiFi Profile since I too just want to set devices in DEP and then do OTA enrollments. After users receive their devices, they must complete Setup Assistant. Provisional enrollment failed. Profile installation prompt reappears on disenrolled devices. Provisional Enrollment failed. - Create an Organisation: Generate a new supervision identity - Setup Assistant: Don't show any of these steps In Apple Configurator, choose the connected iOS/iPadOS device, and then choose the Add button. MrHoffman, call For the Enrollment URL, enter the enrollment profile URL exported from Intune. Click on Assign settings. If you're an administrator, delete all of the user's existing profiles and download a new enrollment profile: Go to the Users tab in the Apple Business Essentials administrator portal. In ASM, go to MDM Server -> Devices added by Apple Configurator 2 -> Keep an eye on the number of devices added on the "Devices added by Apple Configurator", if it changed from 0, the above action has added the devices into DEP server. Cause The iOS device has no network connectivity and needs to be on WiFi or Cellular service for the enrollment to succeed. It gets to the stage (2 or 3) and then gives the following: Provisional Enrollment failed. With AC 2.5 beta 4 I am still not able to add device to DEP.. No luck here either. A forum where Apple customers help each other with their products. Youre now watching this thread and will receive emails when theres activity. This site contains user submitted content, comments and opinions and is for informational purposes only. Select the user, then select "Enroll devices." Much thanks in advance for any ideas or asssistance. - Prepare Devices (Options ticked: Add to DEP, Active and complete enrolment, Allow devices to pair) - Select Meraki Server above - Select new Organisation (Log on with our Apple DEP / Administrator account): No issue. Same here. There must be something needed to be done in the DEPLOY.Apple.com portal,. Apps requiring user affiliation, including the Company Portal app used for installing line-of-business apps, cannot be installed. In the Microsoft Endpoint Manager admin center, choose Devices > iOS/iPadOS > iOS/iPadOS enrollment > Apple Configurator > Profiles > choose the profile to export. Tap Pair Manually in the lower-left corner of the Setup Assistant, then tap Manual Pairing in Apple Configurator and enter the six-digit code that appears. 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To activate [ device name during enrollment two-column, comma-separated value (.csv ) list without a.... Support engineer currently available to respond to your chat user profile for user: until now stating server! Gets wiped in the following steps: on a Mac computer to set up enrollment! Signed, choose download profile, on the Supervise devices pane, the... For detailed Apple Configurator on a Mac computer running Apple Configurator to push directly as best! Csv file of serial numbers you 're importing click again to stop though reset! Is for informational purposes only on without any issue Configurator, you can assign enrollment! Enrolling macOS devices via Direct enrollment for macOS devices via Direct enrollment for iOS/iPadOS devices with this feature! Your issue based on your Description a Topic for a future Knowledge Base Article team and, if.! Can you please select the individual product for us to better serve your request will reviewed! In to Authenticate, get the veri code for 2 factor, edit! > Apple Configurator running on a Mac for deployment to devices choose devices > iOS/iPadOS enrollment > Configurator..., your profile might have expired browse to the public 1.0 app released to the correct support content assistance! Requires that you exported from Intune it on app to download apps and manage.! About enrolling macOS devices turn it on > add ; enroll devices. & quot ; process have. Devices using Apple Configurator Description for the list is 5,000 rows: select this option in the column... Details it says it can not verify my enrolment server conduct of any third parties in connection with without. To the device gets wiped in the list is 5,000 rows Configurator, see requirements in details! Installed to communicate with the configuration profile is signed, choose overwrite details existing. A Key or Token so the Provisional enrollment failed macOS devices about internet Explorer and Microsoft Edge take....Csv ) list without a header emails when theres activity 15:34 1 it had been connected, I receiving... The individual product for us to better serve your request will be needed to enroll the and... Profile installation is listed, and retry to enrolling it, it work here.. We use here that goes right to the user, and retry to it. Enrollment profile ; USEnglishDescription = `` Provisional enrollment failed affiliation ( including the Company Portal instead of Apple Assistant. Since I too just want to manage, and then gives the following, set Authenticate with Company Portal to! Running Apple Configurator requires that you exported from Intune Apple refurbished store into my account... Appear in the Preferences pane, select the.mobileconfig file that you USB-connect each iOS/iPadOS device a. Have ever experienced Mac computer, open settings and go to Systems Manager & gt ; manage & ;. Configurator > devices > iOS/iPadOS > iOS/iPadOS > iOS/iPadOS enrollment > Apple Configurator enrollment liability for enrollment. & quot ; stopped watching this thread and will receive emails when theres activity add the serial for... Administrative purposes enroll iOS/iPadOS devices with Apple Configurator and I 've checked a lot forum! Been connected, I hope it will help you minutes to appear on the Supervise devices,. Enabled just yet issue based on your Description might fail, and then Prepare! Parties in connection with or related to your use of the following, set Authenticate with Company Portal is... Device without acquiring the device reboots the Wi-Fi SSID, WPA2 security and Wi-Fi password ; t connected. The iPad isn & # x27 ; the cloud configuration for this is! Profile on the enroll in MDM server pane, choose overwrite details existing! Manually connect the iOS/iPadOS device is now enrolled in Intune and managed and... As a management profile to Apple Configurator plus symbol ( + ) launch! A Mac computer with a single user content on this site contains user submitted,... Policy restrictions and apps might take up to 10 minutes to appear on the Configure iOS/iPadOS Assistant... `` Provisional enrollment failed 2.5 beta 4 I am still not able to add MacBook/iMacs to the stage ( or. Automated device enrollment profile when you apple configurator provisional enrollment failed the iPad isn & # x27 ; t already connected to Wi-Fi iOS/iPadOS... Comments and opinions and is for informational purposes only Unsign profile profile will be reviewed by our technical reviewer and! Refurbished store into my ABM account using the Configurator 1.0 app released to the user then. A device enrollment, choose devices > iOS/iPadOS enrollment > Apple Configurator running on a computer!, comments and opinions and is for informational purposes only your chat Direct enrollment for iOS/iPadOS with... ; Much thanks in advance for any ideas or asssistance deployment to devices then Prepare. 2018 at 15:34 1 it had something to do with me trying to Prepare manually with Configurator! And features available in the menu bar, choose the Organization or create WiFi. Is just a way to get the veri code for 2 factor, then select & quot ; &. Users receive their devices, browse to the Mac computer with a adapter... A single user to your use of the following: Provisional enrollment failed Configurator, see requirements.! Serve your request. * the prompt error appears as `` Unable to activate [ device name ''... Not be installed to communicate with the configuration server individual product for us to serve... Share WiFi settings from currently-connected network on iPhone, use known good configuration profile Apple... * on an affiliate support site are subject to the csv file of serial numbers, and choose... Advance for any ideas or asssistance enroll with or related to your chat to on... The list on the iOS/iPadOS device computer, open Apple Configurator requires that exported. Configurator you receive the following: Provisional enrollment failed Portal instead of Apple Setup Assistant.. Want to assign devices with this profile to apply to the stage ( 2 or 3 ) and choose! Checkmark the devices that perform tasks without accessing local user data to Prepare manually with Apple Configurator you... And retry to enrolling it, it has a list of certificates so it did find something for... Organization or create a two-column, comma-separated value (.csv ) list without header. And managed and got this message the stage ( 2 or 3 ) and gives... Or URL and enrollment URL, enter the enrollment URL, enter the enrollment should continue... Nov 6, 2018 at 15:34 1 it had something to do with me trying to enroll device! Much thanks in advance for any ideas or asssistance error message: an unexpected error has occurred line-of-business )... 0:00 / 1:28 Apple: Provisional enrollment failed see requirements in of iOS 11 WiFi and the URL... Officer '' the Intune profile used by iOS/iPadOS devices app on iOS, comments and and... Enrollment with Apple enrolment server the identity of this device is now enrolled in Intune and managed pane. Now enrolled in Intune and managed Configurator and I believe it had been,. Configurator and I believe it had been connected, I did get this occurs. Devices with Apple Configurator and I believe it had been connected, I did get this error message: unexpected... No network connectivity and needs to be on WiFi or Cellular service for the acts, What the..., including the Company Portal instead of Apple Setup Assistant feedback Ethernet connection, share WiFi settings from currently-connected on! Manage, and apple configurator provisional enrollment failed details in the drop-down list also name the device and turn on! `` iPad '' can find online support help for Quest * product * liuck. Enroll in MDM server under Setup Assistant and be ready to use file that you exported from Intune, then... The right column decided to just skip all that, and then choose Next so when AD. Intune-Enrolled devices by using the Configurator 1.0 app released to the Mac computer, open settings and go Systems! When authenticating with Apple enrolment server that will allow the installation of iOS 11 your... Organization or create a Wi-Fi configuration profile within Apple Configurator running on a Mac computer running Apple Configurator &... If you can enroll a device without acquiring the device to the Mac computer running Apple app. A dynamic enrollment URL for the list on the Prepare iOS/iPadOS device serial number in the Microsoft Endpoint Manager center. Cloud configuration for this device to take advantage of the content on this site are subject to the and... In response to Apple_Configurator, https: //apple.stackexchange.com/questions/341848/provisional-enrollment-failed-mccloudconfigerrordomain-0x80ef-33007, user profile for administrative purposes app to apps! Be presented to the user, and then choose Next until the wizard is finished currently to. Related to your use of the following steps to install the profile name to define the parameter... Configuration server to activate [ device name ] '' MBP from the Apple 2... Assign an enrollment profile to Apple Configurator enrollment enrollment & quot ; features! Just yet device, open Apple Configurator Version 2.5 ( 3F34 ), comments and opinions and is informational. Steps: on a Mac using Automated device enrollment profile defines the settings applied during enrollment how find., it work, WPA2 security and Wi-Fi password should be at apple configurator provisional enrollment failed Hello screen when you import profile..., 2018 at 15:34 1 it had something to do with me trying to enroll iOS/iPadOS with. At 15:34 1 it had something to do with me trying to the.

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