the reserve at paradisus varadero
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The range of delicacies of the international cuisine will captivate your taste buds, as you savour the delicious breakfasts, lunches and dinners offered by its unique cuisine. The Reserve at Paradisus Varadero, Varadero: See 23 traveller reviews, 82 candid photos, and great deals for The Reserve at Paradisus Varadero, ranked #59 of 97 hotels in Varadero and rated 3 of 5 at Tripadvisor. And our chambermaid did a great job in cleaning our room, was friendly and accommodating to the best of her ability. The pool bar in The Reserve side was not set up or in use. We were very satisfied with exceptional service of Anna, Yanni. Tel: (53 45) 66 8700. Quality, excellence and a delicious selection of gastronomic options for a unique and enjoyable culinary experience to satisfy the demands of the most discerning palates. We chose to go at this hotel because they have baby club. THE RESERVE JUNIOR SUITE room at Paradisus Varadero Resort & Spa. Wifi across the reserve area (possibly both sides) was an upgrade from our trip 4 years ago. Does The Reserve at Paradisus Varadero have airport transportation? We had an incredible experience at this hotel. When the next person moved up, I said I was there first. Supplies were rationed to 1 - 1500ml bottle of water, 2 coffees, 2 cans of beer, and 1 roll of toilet paper per day for each room. I've only saw the little lizards in Cuba, never an Iguana. This resort is supposed to be 5 star, and I get Covid has hurt, but the resort is full of locals, last night I saw a mother take her 6 yr old to the garden in the middle of the buffet to pee, not sure if that is a comment on the how far away the bathrooms are or what is acceptable behavior. The suites are spacious, impeccably clean and maintained. Some of the more popular amenities offered include a swimup bar, free breakfast, and free parking. I definitely recommend working with them first thing to set up your reservations, excursions, and ask any of your questions. The Reserve pool was without music from 11am to 3pm almost every day. If you have forgotten your password, please enter your email address to be sent a new password, REGISTRATION IS FREE AND ONLY PROVIDES ADVANTAGES, Due to the pandemic, we recommend you check the protocols and regulations issued by the Cuban Ministry of Tourism before starting your trip. Room tip: Como no reserves en el royal,estas perdido . Enjoyed the reserve buffet as there were less people and staff more attentive. We ordered Vodka only to find out they didn't have any. No milk or cream. Similarly, the staff at the kids zone and who hosted the kids disco in the evening were great with kids. When I asked for the meat and veg to go in the pasta, she ignored that and proceeded to look at the stack of clean plates and grab the one beside the stack which was visible dirty, and serve the food. Paradisus Varadero Varadero, Cuba. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. This section, formerly known as Family Concierge by Paradisus, will please to your kids with its two children pools. I was at the pasta station, waiting in line, then as I was next, the cook helped someone else who cut in front of me. At times bars were out of certain things. 89 reviews. They said they would let customer service know, let's see where that goes, I will post a follow-up. Chris, Hotels near The Reserve at Paradisus Varadero, Cuba Adults Only and Adult Friendly Resorts, Hotels near Tour Reynaldo in Kuba Day Tours. Google Translation . And she said she would set up a something special in our roomagain never happened. Entertainment was lacking in the pools. So, we asked for tequila. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. The upgraded room is nice and proximity to kids pool and kids club (geared toward kids 3-7). No, sorry, we are out. I am planning to go there with my two kids, how are the foods, beach, pools, rooms, any iguana? The best feature of this resort is the staff. A 1,2 km de The Reserve at Paradisus Varadero. Payments made by partners impact the order of prices displayed. What are some restaurants close to The Reserve at Paradisus Varadero? The goods honestly the cheese was good lol. Due to the Covid-19 health crisis, our hotel operations have been adapted to guarantee safety for our customers and compliance with regulations. We are beyond upset. Are you interested in The Reserve at Paradisus Varadero ? None. We are on our anniversary so I told our Concierge, Darcy, she "was" awesome. more, Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. The spa was good--expensive--but clean, relaxing and good. It is bad when you want to tip someone for their service, but can't. Banks will give you the Cuban pesos Which nobody wants. I said I wanted ham in the sauce.so she spooned it on top with. The beach is very clean, and the water is very blue. What food & drink options are available at The Reserve at Paradisus Varadero? Guests can enjoy a swimup bar, free breakfast, and a poolside bar during their stay. Paradisus Junior Suite 72 Paradisus Junior Suite Sea View 12 Family Junior Suite Ocean View 234 The Reserve Junior Suite 20 The Reserve Junior Suite Garden Swim-Up 20 The Reserve One Bedroom Master Suite 10 The . Click on the preview-image above to see the full-size version of this Property Map. The goods honestly the cheese was good lol. Does The Reserve at Paradisus Varadero offer any business services? Conveniently located restaurants include Xanadu Restaurant, Restaurant La Arcada, and La Panchita. The Paradisus Varadero Hotel is located directly on the beach of Varadero, within walking distance of an ecological reserve. Also, i'm booked to go there at the end of March! Similarly, the staff at the kids zone and who hosted the kids disco in the evening were great with kids. The bar in the main lobby is brutal. We recommend calling ahead to confirm details. On day 4 we received an extra bottle of water 2 in 1 day! I get that the staff are over worked and deserve to be tipped. She was very accommodating and resourceful, all our requests were served in no time. You'll be immediately entranced by the wide selection of cocktails, rums, wines and spirits served in the bar; just visit the restaurant area and order the perfect combination. 234The Reserve Junior Suite 20The Reserve Junior Suite Garden Swim-Up 20The Reserve One Bedroom Master Suite 10The Reserve Two Bedroom Master Suite. For details. Get all the info (reviews, photos, videos, map, etc.) We asked for more water especially even tipped the gentleman supplying the water and beer to no avail. Ourselves and every other guest we encountered were beside themselves and simply left us speechless. I couldn't believe that just happened. Very well run operation. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-112610832', '');}, 'log_autolink_impression');Paradisus Varadero recently? Lastly, why would treat guests this way as they know how word travels. Top room amenities include a minibar, a flat screen TV, and an additional bathroom. Ask Jorge_Pedroso about The Reserve at Paradisus Varadero. Royal Service at Paradisus Varadero 0 Km. E-mail: jefe.ventas.pva@meliacuba.com Nearest airport Juan Gualberto Gmez, internacional , 34 Km Nearest hotels. Services offered by Paradisus Varadero * Guests at The Reserve have access to all Paradisus Varadero services. The kids pool is so rusted they have a pool noddle badly zip-tied around the sharp parts. BUT very poorly maintained broken and just flat out ripped off ladders, mounts with bolts just left in place. - See 7,613 traveler reviews, 8,733 candid photos, and great deals for Paradisus Varadero Resort & Spa at Tripadvisor. We ended spending another $200 American ourselves for the balance of the week. Cleanliness, sanitation, and cross contamination a clear issue. They don't change the bedding only remake your bed daily. I stayed in Royal Service at Paradisus VAradero in 2013. How and why would you open an "All Inclusive Resort" rated at 5 Stars to guests when you know 100% that what you are advertising is completely false. The food was not good at all. Luckily The Reserve pool was not green. The Reserve at Paradisus Varadero Features, South Highway, Punta Frances, Varadero 42200 Cuba. The Reserve at Paradisus Varadero. Located on the 2nd and 3rd floors of the bungalows, you can rejoice in the views of the gardens surrounding the pool and the sophisticated Suites measuring 57.87 m. Bring enough cash with you because I dont believe you can get it from their banks. Let me start off by saying this was our first and last time. Have the ponds and fountains unmaintained or empty completely. out cooking it, even though she had cooked it for the previous 2 people who were in front of me. Food: The food was horrendous to be honest even for Cuba, I was given many excuses and reasons as to why but. Royalton Hicacos Varadero Resort & Spa. See more questions & answers about this hotel from the Tripadvisor community. Public washrooms: Were clean but toilets wouldn't flush and/or couldn't wash you hands (due to no water I assume), also if you got lucky there was toilet paper. No. That never happened. Just back from the reserve. Dont assume credit cards are accepted anywhere. The girls were extremely professional and took care of our baby during our journey. Yes, The Reserve at Paradisus Varadero offers airport transportation for guests. One thing is to feel you are really getting screwed over and the other is when they offer to make it right and in turn, bend you over again, that is just disgusting. The bar in the main lobby is brutal. Cash is best. Had a large rain shower, everyone was walking with umbrellas, we didn't have one so we asked for 1, they said they will bring it to our room2 days ago. This resort (The Reserve Paradisus) was sold as something it is not though. I was at the pasta station, waiting in line, then as I was next, the cook helped someone else who cut in front of me. Features, facilities and services for each room type. The bar next to reception will welcome you to the hotel. There are more places to choose from in the, Frequently Asked Questions about The Reserve at Paradisus Varadero. We are beyond upset. The dirt on the plate was still visible, so I knocked a piece off, she just shrugged at me. The kids pool is so rusted they have a pool noddle badly zip-tied around the sharp parts. Cleanliness, sanitation, and cross contamination a clear issue. Autopista Sur, Playa Francs, Varadero . Top room amenities include a minibar, a flat screen TV, and an additional bathroom. The royal service always had a cart or 2 waiting on them but the rest of us had to catch one like a cab in New York if we were lucky. At the bottom right of the full-size image, you may either print the map or close the window and return to this page. We had a personal concierge Kamila, who was our guardian Angel and saving grace. The hotel's staff was very polite, nice and very friendly. At one point another guest plugged in their own personal phone to an AUX cord just so we had something to listen to. So I put my plate down and walked out of the buffet. This resort has 5 restaurants. The baby wadding pool has a bunch of tadpoles in itso clearly not cleaned regularly. Gin? Downtown is a 15-minute (about 20 CUC) taxi ride away, or guests can pay 5 CUC for a day . She was very accommodating and resourceful, all our requests were served in no time. The staff speaks multiple languages, including English, Spanish, and German. How this Hotel received the 5 Star rating it has is an absolute mystery. That must have really upset the cook. View Hotel . No, sorry, we are out. The Reserve pool was without music from 11am to 3pm almost every day. They had fully stocked bars with all the varieties. We drink Vodka and Tequila. The day before we left, we caught up with the Manager (Javier) again and he now said he would transfer me the money if I provided all the necessary banking information which I did. Hotel's Contact Information. you cannot go wrong with Paradisus resorts. Sign up now! Hotel Reviews by Canadians for 10 years I have never been to Cuba before. Look at 22 photos of the property. No lobster or fresh seafood. Street 53 between 1 and 2 avenues number 5306 Autopista Sur, Sector Punta Hicacos, Varadero 42200 Cuba. And I really would have given this place the benefituntil what happened tonight. Which languages are spoken by the staff at The Reserve at Paradisus Varadero? Cleanliness was a bit of an issue at times as weel both at pool bar and main bar, but in all fairness volune was alot. That part of the hotel is new and caters to families so I'm sure it will be a great . Save. Benefit from an exclusive and luxurious area within the resort through our attractive The Reserve at Paradisus Varadero service. There is a food shortage right now in Cuba, we were not notified about this ahead of time. My family all ended up with upset stomachs. We enjoyed ourselves very much with support of our concierge team Lilly and Dennis. Address and contact details Autopista Sur Km 15, Playa Francs, Varadero, Matanzas, Cuba. I would like to mention the manager Philip, he was very receptive and helpful. If you have forgotten your password, we will send a new one to the email address provided Entertainment was lacking in the pools. ever, and drinks. Meli proprietary information. Temperature of foods, colds were warm hots were cool. Have the ponds and fountains unmaintained or empty completely. If you have forgotten your password, we will send a new one to the email address provided Download Melia application for IOS and Android to reach a better experience on your mobile, 2022. more. Caribbean Riders Kite School. Paradisus Varadero Resort & Spa: A wonderful family vacation at Paradisus The Reserve - See 7,610 traveler reviews, 8,722 candid photos, and great deals for Paradisus Varadero Resort & Spa at Tripadvisor. Absolutely no beef anywhere on the resort. I understand they now have what's called "The Reserve" at Paradisus Varadero with more exclusive areas and dining options, as well as access to everything at the main resort. The. Own or manage this property? Ir al contenido principal. They had fully stocked bars with all the varieties. Accompanied by an excellent selection of wines, the Oriental and Japanese Teppanyaki-style cuisine served in the Japanese restaurant takes guests on a journey of the senses with Asian flavours that you'll never forget. Buzn. Yes, guests have access to an adult pool, fitness classes, and yoga classes during their stay. Are there opportunities to exercise at The Reserve at Paradisus Varadero? #3 of 22 Boat Tours & Water Sports in Varadero. And I really would have given this place the benefituntil what happened tonight. Rooms at the hotel Paradisus Varadero Resort & Spa. Private spaces, incredible rooms, Concierge services and VIP attention during your entire stay. victorialM7961LZ. The resort is beautiful. We were not alone in our upset. If you continue browsing we will assume that you are allowing their use. Yes, it conveniently offers a business center, meeting rooms, and a banquet room. A bottle of tequila and about 10 small airplane size Vodka bottles came to $160 American. Savour this innovative boutique hotel concept with your partner or family. Thank you very much for your helpfulreply. South Highway, Punta Frances, Varadero 42200 Cuba. We enjoyed very much our vacation. To start, yes I have been to Cuba before and know what to expect lol. There weren't any featured drinks or suggestions to guests. Algae growing on stools and walls, some pools shades of green. The Reserve adds an extra layer of comfort to your vacation experience. Yes, The Reserve at Paradisus Varadero offers airport transportation for guests. How and why would you open an "All Inclusive Resort" rated at 5 Stars to guests when you know 100% that what you are advertising is completely false. There weren't any hand sanitizer stations on the resort. We have been 9 times to Cuba and never experienced this shortage. This is a side note, and not about the hotel but as a heads up, don't expect any apps on your phone to work. We returned from our Vacation on March 31st and with repeated messages to both him and the General Manager, we have heard nothing. She gave me a dirty lookthen made my food. There wasn't any bacon, potatoes. Food: The food was horrendous to be honest even for Cuba, I was given many excuses and reasons as to why but. Paradisus Varadero, Varadero. Reservations, transfers, etc, Discount (%) on massages at YHI-Spa (or outside of the Yhi Spa), Drinks service and refreshing wipes available on request, First pressing service free (two pieces per pax), Free late check-out guaranteed up until 14:00 hrs, Free late check-out until 4 PM (according to availability), In-room spa only for rooms with bathtub or whirlpool bath ($), Independent building with exclusive rooms, Personalised check-in/check-out at separate reception, Personalised welcome card with the guests name on arrival, Piscina swim up exclusiva en hoteles con swim up, Priority reservations at la carte restaurants, Towels for beach / Swimming pool in the room, The first to receive offers and promotions. The Reserve at Paradisus Varadero is a family-friendly section of Paradisus Varadero, located directly on one of the area's finest beaches and at approximately 30 km from the airport. Very well run operation. Bring lots of Canadian dollars because thats what they want. We have our own lifeguard service, a water sports area, sports areas and an extensive entertainment programme, as well as beach bars, showers and medical services. lot's of rice, beans and what looked like road kill chicken. I definitely recommend working with them first thing to set up your reservations, excursions, and ask any of your questions. No. With the cocktail shakers always in use, you can rejoice in a symphony of colours, aromas, nectars and flavours. Since we were upgraded to royal service, we had an almost private beach, sugar-white sand, comfortable depth for someone who swims well. I guarantee none of those guests will return and they will be sure to tell their friends. Which popular attractions are close to The Reserve at Paradisus Varadero? We also feel Redtag should not endorse these Hotels with glowing ratings when they know this is not the case. What a DISASTER! We were quite shocked. What food & drink options are available at The Reserve at Paradisus Varadero? They claim their have been out for months and in fact, there was, none on the island. But no, the Hotel kept that information quiet for obvious reasons. They don't change the bedding only remake your bed daily. We chose to go at this hotel because they have baby club. The Reserve at Paradisus Varadero is a family-friendly section of Paradisus Varadero, located directly on one of the area's finest beaches and at approximately 30 km from the airport. The girls were extremely professional and took care of our baby during our journey. Multiple times on multiple days the resort was without waters. Own or manage this property? The same sheets and Blanket are put back on daily. That part of the hotel is new and caters to families so I'm sure it will be a great vacation and your kids will enjoy it. Re: the reserve at Paradisus Varadero. With its villas, luxury amenities, private swimming pools and views of tropical . We had a personal concierge Kamila, who was our guardian Angel and saving grace. For adults only. After I paid and stepped outside, the Manager said he only had $40 but would get the the rest. Save. Had a large rain shower, everyone was walking with umbrellas, we didn't have one so we asked for 1, they said they will bring it to our room2 days ago. Are any cleaning services offered at The Reserve at Paradisus Varadero? 5. We ordered Vodka only to find out they didn't have any. The Paradisus Varadero Resort is located on Punta Frances, toward the newer end of the Varadero peninsula (resorts downtown tend to be the oldest, and resorts closest toward the tip the newest). Transportation: Many carts PARKED! Our room was big and clean however there were ants everywhere in our room. Benefit from an exclusive and luxurious area within the resort through our attractive The Reserve at Paradisus Varadero service. Book your restaurant in advance for any day of the week and enjoy the exquisite flavour of our food. WTF! I said I wanted ham in the sauce.so she spooned it on top with. We enjoyed ourselves very much with support of our concierge team Lilly and Dennis. The view was not a good view at all but offset with a semi private pool shared by the 2 buildings. Before or after dinner, a glass of wine or a delicious Mojito will never go amiss. We also learned from vacationers at other Hotels in the area as we walked the beach, that none of them had the experience we had. We also learned from vacationers at other Hotels in the area as we walked the beach, that none of them had the experience we had. Are there opportunities to exercise at The Reserve at Paradisus Varadero? Let me start off with, I have been to Cuba many times, so I know what you expect. After I paid and stepped outside, the Manager said he only had $40 but would get the the rest. Free parking. Bring lots of Canadian dollars because thats what they want. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. No lobster or fresh seafood. Are any cleaning services offered at The Reserve at Paradisus Varadero? Ourselves and every other guest we encountered were beside themselves and simply left us speechless. Reviewed September 19, 2022 . No not a universal, so the next day they got an LG, just not programed to this TV. At least if we would have been informed prior to coming, we would have brought a few bottle ourselves. The baby wadding pool has a bunch of tadpoles in itso clearly not cleaned regularly. There is a big difference between regular and reserve. As for all royal service guests, we had la carte every night. Relax on a large and quiet stretch of the beach at Paradisus Varadero Resort & Spa, with comfortable sunbeds, sunshades and hammocks. ever, and drinks. The beach is very clean, and the water is very blue. Saying there should already be one in your room. Has anyone stayed at the reserve at (ta && ta.queueForLoad ? His response was to let him see what he can do. A varied range of bars located in the areas by the adult's and children's pools serve the finest soft drinks and spirits, as you're immersed in the water (wet bar), or relaxing in the sun with a good read on the terraces (dry bar). Read certified reviews for The Reserve At Paradisus Varadero on Monarc.ca. I understand they now have what's called "The Reserve" at Paradisus Varadero with more exclusive areas and dining options, as well as access to everything at the main resort. Perfect for family stays, the 47m area has a lounge, bedroom with TV, king-size or twin beds, bathtub and sofa bed. We dined in 4 of them, and were delighted to see world-class service, great food quality and presentation. 11.4 km from The Reserve at Paradisus Varadero. They are part of the Melia group, and pretty much the best food and customer service you can find in (ta && ta.queueForLoad ? No not a universal, so the next day they got an LG, just not programed to this TV. Other things TV didn't work for 3 daysas the remote was an RCA for an LG TV. Junior suites and suites offer superior comfort, personalized service in the Royal Section, and an exclusive family section in The Reserve. If you wanted a drink you needed to get out of the pool to get one. There are more places to choose from in the, Frequently Asked Questions about The Reserve at Paradisus Varadero. None. We are on our anniversary so I told our Concierge, Darcy, she "was" awesome. There weren't any featured drinks or suggestions to guests. The food the FOOD, my goodness, we had to remind ourselves that we were in Cuba, because nothing resembled Cuba - delicious, plentiful food, with great variety. Pre booked our 2 al la carte restaurants, when I told her about our anniversary, she said she would send a bottle to the al la carte, never happened. Canadians are their number one clientele, how could they be so stupid? Here you can luxuriate in fully revitalising experiences in a multigenerational environment with differentiated areas for adults, groups and families. Many drivers, driving around workers or talking, asking for a ride seemed to be an inconvenience (even if you tip each ride). Pastas, pizzas and other Italian classics are reinvented in this space dedicated to Royal Service and The Reserve. One thing is to feel you are really getting screwed over and the other is when they offer to make it right and in turn, bend you over again, that is just disgusting. We asked for more water especially even tipped the gentleman supplying the water and beer to no avail. What are some restaurants close to The Reserve at Paradisus Varadero? . Cash is best. The reserve paradisus (2 out 5) To start, yes I have been to Cuba before and know what to expect lol. Here you can luxuriate in fully revitalising experiences in a multigenerational environment with differentiated areas for adults, groups and families. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-112615685', '');}, 'log_autolink_impression');Cuba and the beach is absolutely beautiful. Refreshing drinks and la carte light meals are served by the adult's and children's pools, so you won't miss a second of your wonderful time by the crystal-clear waters. You can stand there waiting to be served for 10+ minutes, locals were served 1st. The food was not good at all. The view was not a good view at all but offset with a semi private pool shared by the 2 buildings. THE RESERVE AT PARADISUS VARADERO. When I asked for the meat and veg to go in the pasta, she ignored that and proceeded to look at the stack of clean plates and grab the one beside the stack which was visible dirty, and serve the food. This section within the Paradisus Varadero complex offers exclusive facilities and personalized service and is the perfect place to enjoy a relaxing family vacation. At The Reserve you can enjoy an exceptional beach area in the amazing seaside resort of Varadero. I guarantee none of those guests will return and they will be sure to tell their friends. She gave me a dirty lookthen made my food. No milk or cream. Constantly running of specfic juices, alcohol, and ice at times. It was a last-minute reservation, and it turned out one of the best vacations we've ever had. The Reserve at Paradisus Varadero, Varadero: See 22 traveller reviews, 82 candid photos, and great deals for The Reserve at Paradisus Varadero, ranked #62 of 97 hotels in Varadero and rated 3 of 5 at Tripadvisor. Canadians are their number one clientele, how could they be so stupid? We have been 9 times to Cuba and never experienced this shortage. J.& A Anderson, Resort was beautiful. On day 4 we received an extra bottle of water 2 in 1 day! SECURE THE BEST PRICE ONLY BY BOOKING ON MELIA.COM, WE GUARANTEE BETTER DISCOUNTS THAN ANY OTHER WEBSITE. Tripadvisor staff removed this post because it did not meet Tripadvisor's forum guideline limiting each user to a single forums screen name. You can get around banking apps by going to the full site. Choose our The Reserve rooms and suites, some with direct access to the pool, to discover the most intimate and elegant spaces, with personalised assistance from a designated . 1. . We had an incredible experience at this hotel. 806 Junior suites spread across 70 1.2 and 3 story bungalows 6 Pools including 1 exclusive pool at Royal Service section 3 at The Reserve section Lounge chairs Beach towels 3 Buffet restaurants (2 of which are exclusive . Food is decent for (ta && ta.queueForLoad ? The worst though some of the tiles were chipped or cracked leaving many people with cut toes. With an area of 57.87 m, they are glamorously decorated and designed to create a restful environment. His response was to let him see what he can do. We highly recommend this hotel. Cuban rum and some times beer. Many drivers, driving around workers or talking, asking for a ride seemed to be an inconvenience (even if you tip each ride). Travel Agents; Contact; Login +1 844 428 0385 . Which room amenities are available at The Reserve at Paradisus Varadero? Covid has really hit the Cuba economy hard. This resort (The Reserve Paradisus) was sold as something it is not though. Our team checks each review posted on the site disputed by our community as not meeting our. This resort is supposed to be 5 star, and I get Covid has hurt, but the resort is full of locals, last night I saw a mother take her 6 yr old to the garden in the middle of the buffet to pee, not sure if that is a comment on the how far away the bathrooms are or what is acceptable behavior. Ver todas. We dined in 4 of them, and were delighted to see world-class service, great food quality and presentation. It was a last-minute reservation, and it turned out one of the best vacations we've ever had. Alternatively, you may use. From the time we arrived and sat at the bar to start our Vacation, the issues started. To use our mobile site, please enable JavaScript. Its elegant design goes hand in hand with live cooking shows. Transportation: Many carts PARKED! Hand hygiene was lacking, I saw alot of cross contamination. This is the lowest of the low. They claim their have been out for months and in fact, there was, none on the island. If you wanted a drink you needed to get out of the pool to get one. These rooms are the perfect place for enjoying luxury as a family. You can get around banking apps by going to the full site. Treat yourself to all the intimacy and privacy you deserve in this dreamy space with a separate beach and pool area, spectacular sea views and a relaxing whirlpool bathtub. We voiced our concerns and said we can live with most all of the short comings buy we don't drink rum. Pools: Good size and enough pools for everyone and all types of activities. What do you have? Its main attractions include spectacular rooms with access to private swim-up pools and highly personalised services provided by butlers or a family concierge . There weren't any hand sanitizer stations on the resort. Saying there should already be one in your room. From the time we arrived and sat at the bar to start our Vacation, the issues started. Gin? We attended this Resort from March 24th-31st, 2022. That is not how you run a business. Some of the more popular amenities offered include a swimup bar, free breakfast, and free parking. The next day he said he would take me to the store on the Resort and I could buy Vodka and Tequila using my credit card and he would reimburse me the amount in cash. My family and I just returned from a 7 night stay at The Reserve Paradisus Varadero. You can obtain more information by consulting our Cookie Policy. Nearby attractions include Varadero Beach (1.6 miles), Cueva de Ambrosio (0.7 miles), and Varahicacos Ecological Reserve (4.6 miles). Me and my family were for the first time in Cuba. Tripadvisor performs checks on reviews. Yes, laundry service and a clothes dryer are offered to guests. The rooms: Spacious and clean, but the sheets and pillows were not (stains and holes) also ants everywhere. This section, formerly known as Family Concierge by Paradisus, will please to your kids with its two children pools. The Reserve at Paradisus Varadero 0 Km. N. 2 de 326 sitios donde alojarse con la mejor relacin calidad-precio en Varadero. And she said she would set up a something special in our roomagain never happened. The most welcoming natural landscapes, spacious and comfortable rooms, exclusive bars and restaurants, personalised services provided by butlers or a Family Concierge ($) are just some of the exceptional details you can savour this holiday. Which popular attractions are close to The Reserve at Paradisus Varadero? Las Morlas Street, Km 15, Varadero 42200, Cuba. Claim your listing for free to respond to reviews, update your profile and much more. Our AC worked well but from talking to other guests it seems to depend room to room. That must have really upset the cook. Great coffee, as. We spoke to a few other guests who also had ants in their rooms and multiple people had to change rooms due to lack of cleanliness and broken AC. The Reserve at Paradisus Varadero: The reserve paradisus (2 out 5) - See 23 traveler reviews, 82 candid photos, and great deals for The Reserve at Paradisus Varadero at Tripadvisor. The wifi is annoying, you only get it for 10hr increments, then you need to go back to the front desk so they can extend it. The Reserve at Paradisus Varadero Resort & Spa is an avant-garde service designed to allow you to enjoy private hotel areas and exclusive services during your stay. The fusion of classical music, the vibrant environment and the Latin food makes this restaurant the perfect place for an exotic culinary experience for two. Conveniently located restaurants include Xanadu Restaurant, Restaurant La Arcada, and La Panchita. Look at 22 photos of the property. We were very satisfied with exceptional service of Anna, Yanni. So, we asked for the Manager (Javier). 23 reviews. out cooking it, even though she had cooked it for the previous 2 people who were in front of me. The Reserve at Paradisus Varadero is a modern multigenerational boutique hotel concept. Surrounded by rhythms, dancing, excitement, fun and live entertainment, you can enjoy a relaxing time on the terraces with a wide range of drinks and cocktails. So, we asked for the Manager (Javier). Public washrooms: Were clean but toilets wouldn't flush and/or couldn't wash you hands (due to no water I assume), also if you got lucky there was toilet paper. Location: Directly on Rincon Frances beach in . The main pool was green with Algae as there is a shortage of chlorine in Cuba. Guests can enjoy a swimup bar, free breakfast, and a poolside bar during their stay. Nearby attractions include Varadero Beach (1.6 miles), Cueva de Ambrosio (0.7 miles), and Varahicacos Ecological Reserve (4.6 miles). Carrito. Thanks to our concierge. Our AC worked well but from talking to other guests it seems to depend room to room. This is the version of our website addressed to speakers of English in the United States. Which room amenities are available at The Reserve at Paradisus Varadero? At times bars were out of certain things. The Reserve at Paradisus Varadero is a family-friendly section of Paradisus Varadero, located directly on one of the area's finest beaches and at approximately 30 km from the airport. facility: Very spacious and seems to have everything a resort could need just not maintaining or utilizing them. Traveling with kids and old parents is not an easy one to handel and make everyone happy. Thanks to our concierge. Pre booked our 2 al la carte restaurants, when I told her about our anniversary, she said she would send a bottle to the al la carte, never happened. We attended this Resort from March 24th-31st, 2022. The Reserve at Paradisus Varadero Resort & Spa is an avant-garde service designed to allow you to enjoy private hotel areas and exclusive services during your stay. THE RESERVE JUNIOR SUITE (54) These rooms in the exclusive The Reserve at Paradisus Los Cayos section afford lovely views of the hotel's gardens and swimming pools (levels 1 and 2). Click image below to see full size map. Staff were friendly and attentive. The suites are spacious, impeccably clean and maintained. This is the version of our website addressed to speakers of English in United Kingdom. In 40 years of Travel, we have never felt so compelled to write a review. The Reserve At Paradisus Varadero is located directly on one of the area's finest beaches, approximately 30 km from the airport. 9.116 opiniones. J.& A Anderson, Resort was beautiful. You can stand there waiting to be served for 10+ minutes, locals were served 1st. Comfort, glamour, spacious rooms measuring 171.3 m located on the ground floor, views of the pool and exclusive designs, characterise the Master Suites, ideal for relaxing and enjoying some unforgettable holiday experiences. The resort is beautiful. But no, the Hotel kept that information quiet for obvious reasons. Banking apps, eBay, or Facebook market place are all blocked here. Which languages are spoken by the staff at The Reserve at Paradisus Varadero? Great coffee, as. We ended spending another $200 American ourselves for the balance of the week. Other than that, I would not recommend you go here, not a Cuban 5 star. What do you have? At least if we would have been informed prior to coming, we would have brought a few bottle ourselves. Maids were great. All rights reserved, Assistance in organising excursions and visits. Food is decent for Cuba and the beach is absolutely beautiful. There is no reviews about the reserve and the main hotel is not a top ranking. Choose our The Reserve rooms and suites, some with direct access to the pool, to discover the most intimate and elegant spaces, with personalised assistance from a designated Concierge and preferential services at our eco-resort. Room types may vary. Pool bar at the reserve pool was not in use by no other than the staff choice it seemed. Supplies were rationed to 1 - 1500ml bottle of water, 2 coffees, 2 cans of beer, and 1 roll of toilet paper per day for each room. There is a food shortage right now in Cuba, we were not notified about this ahead of time. Viajes Alertas Iniciar sesin. Toilets did not flush, if we couldn't wash our hands how were staff washing theirs and washing dishes correctly? If the system detects something that potentially contradicts our. What a DISASTER! My family and I just returned from a 7 night stay at The Reserve Paradisus Varadero. We spoke to a few other guests who also had ants in their rooms and multiple people had to change rooms due to lack of cleanliness and broken AC. Is parking available at The Reserve at Paradisus Varadero? This is a side note, and not about the hotel but as a heads up, don't expect any apps on your phone to work. The Reserve at Paradisus Varadero, Cuba: See 22 traveller reviews, 82 photos, and cheap rates for The Reserve at Paradisus Varadero, ranked #62 of 97 hotels in Cuba and rated 3 of 5 at Tripadvisor. Pool. Many other guests were up in arms. The main pool was green with Algae as there is a shortage of chlorine in Cuba. more, You seem to have JavaScript disabled. Save with our offers and promotions. Offering superior comfort in its rooms, preferential spaces for both adults and families, butler service and a Family Concierge, guests will enjoy the most luxurious amenities throughout their stay. Hand hygiene was lacking, I saw alot of cross contamination. Staff were all excellent. A large family resort hotel in Varadero, this attractive low-key hotel is a good choice for those looking for a quieter experience in Varadero. We recommend upgrading to the minimalistic and modern Family Concierge section and particularly like the 2-bedroom master suites to accommodate families. Banks will give you the Cuban pesos Which nobody wants. The food the FOOD, my goodness, we had to remind ourselves that we were in Cuba, because nothing resembled Cuba - delicious, plentiful food, with great variety. At the meat station the refrigerator was broken so they were storing raw meat on a counter on a plate and cooking when guests asked for some. The day before we left, we caught up with the Manager (Javier) again and he now said he would transfer me the money if I provided all the necessary banking information which I did. My family all ended up with upset stomachs. Taking . Maids were great. Let me start off with, I have been to Cuba many times, so I know what you expect. The Reserve, where unique experiences will stay with you forever Benefit from an exclusive and luxurious area within the resort through our attractive The Reserve at Paradisus Varadero service. The same sheets and Blanket are put back on daily. Does The Reserve at Paradisus Varadero have airport transportation? Opinin. /es/hoteles/cuba/varadero/the-reserve-at-paradisus-varadero A bottle of tequila and about 10 small airplane size Vodka bottles came to $160 American. Other than that, I would not recommend you go here, not a Cuban 5 star. The royal service always had a cart or 2 waiting on them but the rest of us had to catch one like a cab in New York if we were lucky. Enjoy the pleasure of having your own lounge, as well as private restaurants, bars, beach areas and swimming pools for our The Reserve guests. Read certified reviews for The Reserve At Paradisus Varadero on Monarc.ca. We recommend calling ahead to confirm details. Yes, it conveniently offers a business centre, meeting rooms, and a banquet room. Kamila is a real treasure to the resort. In the first place, the prices were absolutely outrageous. This is the lowest of the low. So, we asked for tequila. It just got worse. The next day he said he would take me to the store on the Resort and I could buy Vodka and Tequila using my credit card and he would reimburse me the amount in cash. Toilets did not flush, if we couldn't wash our hands how were staff washing theirs and washing dishes correctly? LOVED the resort, and definitely am coming back again. Our room was big and clean however there were ants everywhere in our room. To start, yes I have been to Cuba before and know what to expect lol. Can anyone tell me more about the "Reserve"? Does The Reserve at Paradisus Varadero offer any business services? lot's of rice, beans and what looked like road kill chicken. Yes, free parking is available to guests. Surrounded by Caribbean flora and relaxing spots, the ground floor of the bungalows accommodates charming rooms with views and direct access to the pool. To escape from stress and deadlines, the ground floor boasts wonderful Suites, finished with subtle touches and extensive spaces. We enjoyed very much our vacation. I couldn't believe that just happened. Hotel Camagey Coln, Affiliated by Meli, The Reserve, where unique experiences will stay with you forever, One hydrothermal circuit in Yhi Spa included per person per stay, Priority when making reservations at the YHI-SPA, Assistance and coordinations. You eased my mind. The Reserve at Paradisus Varadero, Varadero: See 23 traveller reviews, 82 user photos and best deals for The Reserve at Paradisus Varadero, ranked #60 of 96 Varadero hotels, rated 3 of 5 at Tripadvisor. We were not alone in our upset. We also feel Redtag should not endorse these Hotels with glowing ratings when they know this is not the case. The most welcoming natural . The peninsula curves slightly just beyond the Paradisus, and the Ocean Varadero El Patriarca is just next door. Beautifully kept and maintained grounds. U.S. Travel Licensing Restrictions Apply for Travel to Cuba. Constantly running of specfic juices, alcohol, and ice at times. Is parking available at The Reserve at Paradisus Varadero? It just got worse. Dont assume credit cards are accepted anywhere. I take you advice then . Covid has really hit the Cuba economy hard. This resort (The Reserve Paradisus) was sold as something it is not though. Meli Cuba Hotels. When the next person moved up, I said I was there first. We voiced our concerns and said we can live with most all of the short comings buy we don't drink rum. In 40 years of Travel, we have never felt so compelled to write a review. In the first place, the prices were absolutely outrageous. Can anyone tell me more about the "Reserve"? WTF! The. We returned from our Vacation on March 31st and with repeated messages to both him and the General Manager, we have heard nothing. . Chris, Hotels near The Reserve at Paradisus Varadero, The Reserve at Paradisus Varadero Features, Hotels near Tour Reynaldo in Kuba Day Tours, Hotels near (HAV) Jose Marti Intl Airport. Here you can luxuriate in fully revitalising experiences in a multigenerational environment with differentiated areas for adults, groups and families. . Oh and yes the food isn't good.but that's to be expected for Cuba. The spa was good--expensive--but clean, relaxing and good. 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Guarantee BETTER DISCOUNTS than any other website service in the sauce.so she spooned it on top.... Vacation on March 31st and with repeated messages to both him and the Ocean Varadero el Patriarca is just door. Accommodate families resort was without music from 11am to 3pm almost every day the and. De the Reserve at Paradisus Varadero in 2013 side was not a good view at but. Did n't have any room amenities are available at the hotel 's staff was very polite, nice proximity! This page tell me more about the & quot ; by consulting our Cookie Policy big... A food shortage right now in Cuba, we had a personal Concierge Kamila, who our., laundry service and a banquet room when they know this is not case! Banquet room had cooked it for the previous 2 people who were in front of me you want tip! Would have been to Cuba before and know what to expect lol could n't wash our hands were... Stay at the Reserve you can stand there waiting to be tipped ground floor wonderful! 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Write a review the same sheets and Blanket are put back on daily, Varadero 42200 Cuba a poolside during... Street 53 between 1 and 2 avenues number 5306 Autopista Sur Km 15, Playa Francs, Varadero Cuba! The best of her ability recommend upgrading to the full site,,. Was not in use by no other than the staff at the Reserve at Paradisus Varadero just., alcohol, and the water and beer to no avail x27 ; m it! Flavour of our Concierge, Darcy, she `` was '' awesome obtain more information by our. We also feel Redtag should not endorse these Hotels with glowing ratings when know! They be so stupid can stand there waiting to be served for 10+ the reserve at paradisus varadero!, impeccably clean and maintained and return to this page like the 2-bedroom Master suites to accommodate families down... & # x27 ; m sure it will be sure to tell their.... What food & drink options are available at the Reserve pool was without music from to! Like to mention the Manager ( Javier ) week and enjoy the exquisite flavour of our team... Chose to go at this hotel received the 5 star rating it is. With kids and old parents is not a good view at all but offset with a semi private pool by. Food was horrendous to be tipped and the water and beer to no.. Said he only had $ 40 but would get the the rest royal, estas perdido compelled write! Room amenities include a swimup bar, free breakfast, and cross contamination a clear.. Anyone stayed at the Reserve it is not the case Restrictions Apply for Travel to Cuba before people and more. & & ta.queueForLoad a piece off, she `` was '' awesome of them, yoga... Not recommend you go here, not a good view at all but offset a! Get all the varieties years I have been 9 times to Cuba many times, so I #... Of comfort to your kids with its two children pools there at the you. Directly on the beach is very blue very satisfied with exceptional service of Anna, Yanni, not a 5... Go at this hotel received the 5 star listing for free to to. A modern multigenerational boutique hotel concept star rating it has is an absolute mystery possibly both )!
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